JOURNALジャーナル

This guide explains how to order from outside Japan.

✅ International orders are processed through CROSS CART, a proxy purchasing service provided by want.jp Inc.

✅ For details about payment, shipping fees, service fees, delivery, customs duties, returns, or exchanges, please check the guidance shown at checkout or the official CROSS CART information.

✅ For questions about the international checkout process, please contact CROSS CART directly.

⏬ The basic order flow is as follows.

1️⃣ Add item to cart on this shop.

2️⃣ Purchase through CROSS CART.

3️⃣ CROSS CART receives the item in Japan.

4️⃣ The item is shipped internationally by wants.jp Inc.

5️⃣ The item is delivered to your address.

✅ In addition to the product price, international shipping fees and proxy purchasing service fees will be added.

✅ The total amount will be shown on the “Payment” screen before you complete your order.

⏬ Available payment methods:
Credit Cards:
Visa, Mastercard, American Express, JCB, Diners Club, UnionPay, Discover
Digital Wallets:
PayPal, Apple Pay, Google Pay, Alipay, WeChat Pay

✅ Depending on the destination country, customs duties, import taxes, or local consumption taxes such as VAT may be charged.

✅ These fees are not included in the product price and are the customer’s responsibility.

✅ For details, please refer to the CROSS CART help page, the guidance shown at checkout, or the import rules of your country.

✅ For international orders, items will be shipped to a domestic forwarding service within 10 days after the order is placed.

✅ After that, the item will be repacked, shipped internationally, and processed through customs in the destination country.

✅ Delivery usually takes approximately 2 to 4 weeks.

✅ Please note that delivery times may vary depending on the country or region, shipping conditions, and customs clearance conditions.

✅ International orders are handled through the forwarding service provider wants.jp Inc.

✅ For this reason, BREW. cannot accept direct return requests or cancellations from international customers.

✅ If there is an issue with your item, or if you wish to request a return or exchange, please contact wants.jp Inc directly.

✅ Returns and exchanges will be reviewed and handled according to the policies of wants.jp Inc.

⚠️ Please note that we do not accept returns or exchanges due to customer preference, except in cases of damage or defects.

✅ For questions about international payment, shipping, delivery, returns, or exchanges, please refer to the guidance provided by CROSS CART or wants.jp Inc.

✅ For questions about the artwork or product itself, please contact BREW. through the contact form.I will review your message and reply if needed.

✅ I will review your message and reply if needed.